Find the answers to your flooring questions with our product FAQs.
We do not have stores because we bring the store to you with our convenient Shop-at-Home service. Contact us today for a free quote!
We offer a convenient, in-home service at no additional cost to you at all. We a collection of of samples directly to your home or business so you can see how they will look with your lighting and décor. There is no charge.
Floors & Beyond offers a wide selection of excellent brand products. Contact us to learn more.
Yes we do. All of the products carry both a manufacturer’s product warranty and a limited Installation Warranty. For information on warranties, please click here.
Floors & Beyond is a full-service flooring company therefore unfortunately we do not sell products separate from installation.
You can schedule a FREE at-home estimate online or by calling 703-906-5698. Appointments are generally available between 9 a.m. and 5 p.m. on weekdays and between 9 a.m. and 3 p.m. on Saturdays. Exceptions can be made.
Please contact 703-906-5698 and a representative from Floors & Beyond will be available to assist you. It is important that you do not set up another appointment online without canceling your previous one please. Thank you.
No. It is not necessary to call and confirm your appointment with Floors & Beyond. You will receive a text or email confirmation with your appointment date and time as confirmation. Cheers!
No, there is no minimum or limit for purchases from Floors & Beyond.
Floors & Beyond is a full-service flooring company therefore unfortunately we do not sell products separate from installation.
Yes. You can buy Floors & Beyond products if you are a renter. However, we’ll require an “Authorization Letter” from the property owner allowing us to perform work on the premises.
We accept Visa, MasterCard, Discover, cashier's checks, and/or personal checks.
Because we have extensive warehouses with products ready to be installed quickly, we can work around your schedule and help make updating your home easy and convenient.
Installations appointments occur between 8 a.m. and 6 p.m. You will receive an ETA call the day before of your appointment to provide an estimated window for arrival.
Yes but depending on the project, we may be able to accommodate a new installation over your old flooring. Our Floors & Beyond professional will be able to provide more information on your options during your estimate.
To help your installation go smoothly, please review the following information:
APPOINTMENT TIME
Appointments may start anytime between 8 a.m. and 6 p.m. on your scheduled appointment date. You will receive a call the day before your appointment to provide an estimated window for arrival.
OUTSTANDING BALANCES
We accept Visa, MasterCard, Discover, cashier's checks, and/or personal checks.
HAVE AN ADULT PRESENT
An adult 18 years or older must be present during the entire installation and participate in pre- and post-installation walk through. Thank you!
CLEAR THE SPACE
Unless during the sales appointment you specifically requested furniture moving the day of installation, all non-standard furniture should be removed from the installation areas, hallways, and any other area installers need access to for the job. Installers will not pack or unpack any boxes for you. We kindly ask you to remove any small items, breakables, wall hangings, etc. from the area. Installers will clean the installed area after completion.
PETS
Move all cute pets to a safe and secure location away from all installation flooring areas.
Floors & Beyond is a full-service flooring company therefore unfortunately we do not sell products separate from installation.
Great! We Love Questions and helping our clients. Contact us here and we will help you.
Floors & Beyond is one of the top flooring companies in the Washington DC area, combining competitive pricing and vast resources with an unparalleled passion for quality of design and customer service.
